Administrative Assistant Job at SGS Consulting, Massachusetts

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  • SGS Consulting
  • Massachusetts

Job Description

Job Responsibilities:

  • Provide administrative and customer service support to the HR Information Services (HRIS) team and the Workforce Service Center.
  • Perform data entry and maintenance in SAP HR system components supporting onboarding, time management, payroll, personnel and benefits administration, organizational management, relocation, and offboarding.
  • Provide first-tier application support for HRIS self-service web applications.
  • Assist with basic data reporting, charting, and data quality management including ad hoc and routine audits to support HRIS and WSC processes.
  • Participate in business systems and process analysis, creation and execution of test scripts related to system enhancements and maintain system and process documentation.
  • Assist Laboratory personnel via telephone, email, remote, or in-person support.
  • Interact daily with Division, Department, Group, and Campus representatives addressing questions and issues as they arise.
  • Perform complex employment transactions in SAP while applying associated business process and system integration logic.
  • Review and understand HR policies to answer questions associated with employment.

Skills:

  • Excellent customer service and interpersonal skills with the ability to work independently in a fast-paced office environment.
  • Initiative, multitasking ability, and high attention to detail.
  • Strong sense of responsibility, professionalism, and ability to work cooperatively in a team environment.
  • Professional written and verbal communication skills.
  • Discretion, tact, and good judgment in handling sensitive personnel information.
  • High school diploma or equivalent.
  • Minimum 3 years of relevant administrative experience.
  • Strong data entry skills and ability to identify and troubleshoot data entry errors.
  • Experience with SAP HR transactions.
  • Familiarity with ServiceNow (HR Service Delivery).
  • Currently enrolled in an HR degree program.

Education/Experience:

  • High school diploma or equivalent — Required
  • Bachelor’s degree in related field — Preferred

Job Tags

Work at office, Relocation

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