Job Description
What You'll Do - Sell into our existing client base
- Use our CRM tool to map and build the account plans, prepares sales documentation, and provide forecasts for opportunities identified
- Identify top potential accounts, understand current connections, and create power map for growth opportunities
- Create detailed outreach cadences, and make outbound calls to accounts to achieve sales quota metrics
- Arrange regular meetings virtually and in-person with key players in the accounts, and ensure you are the point of contact for business opportunities, issues, and questions.
- Evangelize 360Learning vision through high-quality product demonstrations and account-specific initiatives
- Work with all other teams within the company to optimize the customer experience across your portfolio
- Establish and grow relationships with key decision-makers and influencers within the customer base, virtually and in-person
- Access, analyze, present customer reports to draw conclusions and provide recommendations
- Drive customer satisfaction and referenceability as champions
Within 1 month, you will:
- Get familiar with our Convexity culture
- Master the product demo and pitch
- Start work with our client success team to understand book of business
- Get familiar with our market positioning
- Take on management of your account portfolio
Within 3 months, you will:
- Build your own pipeline by power mapping top potential clients, and begin dedicated and intentional outreach to establish relationships
- Run tailored and exceptional client meetings with high priority clients, over VC or In-person
- Become knowledgeable in Learning & Development market trends, emerging technologies, and competitors
- Begin to identify product growth areas as it relates to opportunities within existing customer base
- Close your first deals!
Within 6 months, you will:
- Continue to drive revenue generation through strategic planning with CSP and current clients
- Continue pipeline growth efforts with intentional Account Based outreach
- Execute business reviews, both internally and externally
- Meet and exceed all quarterly sales quotas
- Help mentor others across the sales team
Within 12 months, you will:
- Contribute as a subject-matter expert on the 360Learning platform and share your knowledge with the rest of the organization
- Be actively aware of Learning and Development market trends and become a subject matter expert; influencing thought leadership within existing client base
- Be ready to tackle more complex, multi-thread deals
The Skill Set
- At least 3+ years of sales experience in an HRtech B2B SaaS environment as an Account Manager or an Account Executive
- Bonus points for experience selling learning solutions like an LMS or LXP !
- A growth mindset and a life-long learning attitude
- Strong analytical and organizational skills
- Strong written and verbal communication skills
- Executed complex software/platform demos in your sales process
- Expected to be available for client and larger team meetings (ex: Revenue Kick-Off, trade shows, etc.) for up to 5% travel time annually
- Ability to travel to a minimum of two trade shows per year is required
- A Bachelor’s degree or higher level of education
- Enthusiasm for our Convexity culture
What We Offer
- Compensation: Pay structure includes base salary, variable incentive pay, and company equity
- Benefits/Perks : Comprehensive medical, vision, and dental insurance starting your first full month RRSP matching starting from day 1 Generous parental leave Professional development opportunities through our own platform
- Balance: We offer unlimited days of annual vacation PTO 5 days for sick leave holidays following the Ontario holiday calendar and we are a remote-first organization and promote flexible work hours
- Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact
- Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter
- Culture : A framework that will help you make an impact - envision what's it like to join 360Learning through our Onboarding Journey: & Convexity Culture:
Job Tags
Full time, Remote work, Flexible hours